Download e-book for kindle: Business Process Change, Second Edition: A Guide for by Paul Harmon

By Paul Harmon

ISBN-10: 0080553672

ISBN-13: 9780080553672

ISBN-10: 0123741521

ISBN-13: 9780123741523

Each corporation desires to enhance how it does enterprise, to provide items and prone extra successfully, and to extend earnings. Nonprofit enterprises also are fascinated by potency, productiveness, and with reaching the objectives they set for themselves. each supervisor is aware that reaching those targets is a part of his or her activity. enterprise strategy administration (or BPM) is what they name those actions that businesses practice so as to increase and adapt procedures that might support increase the way in which they do enterprise.
In this balanced remedy of the sector of commercial technique swap, Paul Harmon bargains options, tools, and circumstances for all facets and stages of profitable company approach development. up-to-date and further for this version are insurance of commercial technique administration platforms, company ideas, firm architectures and frameworks (SCOR), and extra content material on Six Sigma and Lean--in addition to new assurance of functionality metrics.

* broad revision and replace to the winning BPM ebook, addressing the becoming curiosity in company strategy administration platforms, and the mixing of strategy remodel and 6 Sigma matters.

* the easiest first booklet on company strategy, the main updated ebook to learn to profit how all of the diverse method parts healthy jointly.

* offers a strategy in line with the easiest practices to be had that may be adapted for particular wishes and that continues a spotlight at the human elements of method remodel.

* bargains all new precise case experiences displaying how those tools are implemented.

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Extra info for Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals

Example text

Workers at each point along the production line had one specific task to do. One group moved the chassis into place, another welded on the side panels, and still another group lowered the engine into place when each car reached their station. In other words, Henry Ford conceptualized the development of an automobile as a single process and designed and sequenced each activity in the process to assure that the entire process ran smoothly and efficiently. Clearly, Henry Ford had thought deeply about the way cars were assembled in his earlier plants and had a very clear idea of how he could improve the process.

And they rely on new Internet protocols and techniques like those embodied in the Service Oriented Architecture (SOA), which we will briefly consider. In Chapter 17 we focus on ERP (enterprise resource planning) applications, systems of software modules that companies can use to support or automate established business processes like inventory and accounting operations. We also consider some of the newer packaged applications used for C a M (customer-relationship management) automation. In addition, we focus on the modeling languages commonly used for the design of ERP and C a M systems.

Process automation refers to the use of computers and software applications to assist employees or to replace employees in the performance of a business process. The use of BPMS tools, workflow systems, or XML business process languages are ways to automate the management of processes or activities. The use of off-the-shelf ERP and CRM applications are also examples of automation. Similarly, software development methodologies like Rational Software's Unified Process or the Object Management Group's Model Driven Architecture are other examples of popular approaches to process automation.

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Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals by Paul Harmon

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