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Home > Support > Technical Support


Technical Support Login

 


Responding to Your Needs 24/7

BiTMICRO®'s emphasis on support means that all our customers--from small businesses to large corporations--have access to the same high-quality service.


All BiTMICRO® customers have the advantage of receiving the benefits of full technical support. The BiTMICRO® Technical Support web site offers robust web-based support, including:


  • Access to BITMICRO®'s On-line Technical Knowledge Database: view our download library, download utilities, firmware, user manuals and more!
  • Access to BiTMICRO®'s Customer Support team: upload and download files, and e-mail support with questions or feedback and more!


 
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Technical Request Form

Please fill out this form to submit a request for information and assistance on our solid state storage solutions. We value our customers business and would like to respond to your request as expeditiously possible.

We do not sell or give your information to others. To find out more about BiTMICRO's Privacy Policy, click here.

Required fields are in BOLD.

The form below requires that your browser has support for javascript enabled.
If you are experiencing technical problems with this form, please send an email to webmaster@bitmicro.com.

For sales related inquiries, please fill up the Sales Inquiry Form or contact info@bitmicro.com.

 

First Name:
Last Name:
Job Title:
Company:
Address 1:
Address 2:
City:
State or Province:
Country:
Postal / ZIP Code:
Telephone:  (Country Code + Area Code + Number)
Fax:  (Country Code + Area Code + Number)
E-mail:
Product No. (eg. D3S040D001024 CNN):
Product Serial No. (eg. BPOGxxxxxx):
BiTMICRO Representative:

Please describe in detail how we could assist you.

 





Contacting BiTMICRO® for Emergency Support

If you're having problems with the Online Customers Support Form pls contact Customer Support, and have the following information ready :
  • Product Number (e.g., D3S040D001024 CNN)
  • Product Serial Number (e.g., BPOGxxxxxx)
  • A list of system hardware and software, including revision levels
  • Diagnostic error messages
  • Details about recent configuration changes, if applicable

United States

+1-510-623-2341
+1-510-743-3493

Operating Hours

Mondays thru Fridays
8 A.M. - 5 P.M. (PST)